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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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M F

May 9, 2024

5  out of  5 rating by M F
"Excellent service, explained everything and made the process easy to get a policy set up."
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Erica S. Guzman

May 3, 2024

5  out of  5 rating by Erica S. Guzman
"Staff is super attentive & courteous.. got me what I needed quickly.."
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Jessica Flores

May 3, 2024

5  out of  5 rating by Jessica Flores
"Everyone at this location is very nice, especially Jennifer. She always answers the phone or calls back helps me with my payments and any other questions I may have."
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Sid Thompson

April 26, 2024

5  out of  5 rating by Sid Thompson
"Informative helpful and very professional"
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Mark Certan

April 19, 2024

5  out of  5 rating by Mark Certan
"Andrea made the process so smooth and I got the best rate I could find! I’m super happy with this policy!"
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Tova Mosley

April 12, 2024

5  out of  5 rating by Tova Mosley
"Just purchased renters insurance and was shocked at how low the price was compared to the last company I used! Thank you for the amazing customer service, Andrea!"
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Tyrone McLaurin

March 7, 2024

5  out of  5 rating by Tyrone McLaurin
"I had to make a switch in car insurance which is normally a pain but I got prompt responses via phone and email from this office. They provided a quote in no time and were honest about it stacked up to other quotes and policies I had shopped. The customer service was organic and so easy going that I made my decision to stick with this office for my insurance. I think her name was Andrea. Top notch all the way around."
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andrea robinson

March 7, 2024

5  out of  5 rating by andrea robinson
"This is such a great office with great staff! Everyone is super nice and helpful and the office itself is so nice, clean and cozy! If you are looking for insurance with a personal touch, check them out!"
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Joey Garuccio

February 1, 2024

5  out of  5 rating by Joey Garuccio
"I just saved 15% (actually over 40%) by switching to Zach, with State Farm! AllState raised my premiums by over 80%…. With a clean driving record! This is unacceptable. Zach was extremely helpful, the process took less than 15 minutes and now I’m saving over $600 every 6 months. Would HIGHLY recommend!"
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Rachel Restrepo

January 19, 2024

5  out of  5 rating by Rachel Restrepo
"Zach & his team are incredibly helpful and will make sure to answer all your questions in a prompt and friendly manor! Will definitely recommend them to everyone!"
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Hayley Mullins

January 16, 2024

5  out of  5 rating by Hayley Mullins
"Zach and his team were both personal and knowledgeable in helping me choose the right insurance options. He made switching to NC from out of state very easy, and even sent some recommendations of breweries and restaurants to try. Above and beyond!"
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Patricia Shelton

October 17, 2023

5  out of  5 rating by Patricia Shelton
"Thank you for your kindness and seeing to all my needs !!!"
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Jason Blakeslee

October 6, 2023

5  out of  5 rating by Jason Blakeslee
"Zach's team solved my insurance problems! Presented and provided me competitive quotes that I would never want to miss! Thank you State Farm!"
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Jam C

October 6, 2023

5  out of  5 rating by Jam C
"This agency is amazing! Zach was a huge help and made the overall experience a smooth one!"
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Kory Brazzle

July 28, 2023

5  out of  5 rating by Kory Brazzle
"Zach is running a great office with a great team! Customer service is excellent, and they are able to answer all insurance questions with accurate and easy to understand answers. We will be State Farm customers for life!"
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Isa Smelcer

July 19, 2023

5  out of  5 rating by Isa Smelcer
"Zach was so easy to work with, very responsive, and saved us a lot of money while keeping our same coverage. I always had difficulty getting in touch with our previous insurance team and always received vague answers to my questions. Zach helped us from start to finish in switching to State Farm while being direct and answering all of our questions along the way."
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Mackenzie Brazzle

July 14, 2023

5  out of  5 rating by Mackenzie Brazzle
"Provided helpful competitive quotes and still made sure they are adequately covered. Dependable service and very prompt."
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Steven Camp

June 16, 2023

5  out of  5 rating by Steven Camp
"Professional, efficient, empathetic, good people, good coverage values."
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Steven Camp

June 16, 2023

5  out of  5 rating by Steven Camp
"Professional, efficient, empathetic, good people, good coverage values."
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Maret Koch

June 9, 2023

5  out of  5 rating by Maret Koch
"Zach has been very easy to work with, responsive, and answered all of my questions thoughtfully. I’ve had a great experience working with him!"
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Nick Hoult

June 8, 2023

5  out of  5 rating by Nick Hoult
"Called to get a quote and was very nice and helpful."
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Felicia Robison

June 8, 2023

5  out of  5 rating by Felicia Robison
"Amazing people and workers who strive to help you with the best policy's!!!!!! Jill Brazzle is amazing!!!!!"
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Tonya Hernandez

June 2, 2023

5  out of  5 rating by Tonya Hernandez
"I needed my insurance fast and I was out of state. They had my policy open with in a few minutes. They were kind and worked fast."
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Brenda Baker

June 2, 2023

5  out of  5 rating by Brenda Baker
"Jill and the team at Zach Carpenter's insurance agency were great to work with. I've shopped around for homeowners and vehicle insurance quite a few times over the years, so I came with a ton questions. She was able to answer all of my questions and ultimately won my business! She was great to work with and I look forward to many more years of working with her and the team! If you have insurance needs give Jill a call! You won't be disappointed!"
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Kathy Hunt

June 2, 2023

5  out of  5 rating by Kathy Hunt
"Great service. Reasonable rate. Competent and friendly staff"